Walk-in support and shopping will return soon. Online orders, prescheduled Genius Support, and one-on-one shopping appointments may be available at Apple’s door. Store hours and customer occupancy may be reduced. You are welcome inside for appointments and shopping while maintaining physical distancing guidelines. Most US stores offer one of the following service models: □ Comprehensive mental health resources are available to all employees.Īpple temporarily modified the services offered at its stores □ Genius Bar products are cleaned on intake and customer return. □ In-person Today at Apple sessions have been paused. □ Government direction and health data factor into each reopening. □ Store reopenings are determined city by city. Some stores may offer appointment or storefront service only. You may need a health screening at the door. View the chart below to learn the differences between each service model.
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